What is a BHIM UPI?BHIM UPI (Unified Payment Interface) is a mobile payment mode that enables you to create a UPI address linked to a bank account and then send or receive money using it. Additionally, you can also make payments to online merchants and outlets who accept BHIM UPI as a payment mode for transactions.
What is UPI address or VPA?UPI address (also called Virtual Payment Address or VPA) is a unique identifier you can create in order to send and accept money via UPI. Once a UPI address is created and mapped against your bank account, you can simply share your UPI address (eg. abc@paytm) with the payer. Once the payer enters your UPI address and sends the money via UPI, it will be added to your account without having to enter any of your other bank details.
What is a UPI PIN?UPI PIN is a 4 or 6 digit PIN that can be used for authenticating your UPI transactions. Your UPI PIN will be validated by the bank whose account you are using to pay with. The UPI PIN is different for different bank accounts.
My Paytm BHIM UPI Profile
How can I create a UPI address or VPA on Paytm?
UPI address or VPA, can be created when you register for UPI on Paytm app.
How can I add bank accounts to my UPI address?You can add bank account to your UPI address by following the below-mentioned steps.
Launch your Paytm app
- Tap on the ‘BHIM UPI’ icon on your homescreen
- Next, tap on your UPI address that is displayed. You will see list of bank accounts linked to your UPI address
- Tap on the ‘Add Bank Account’ button. You will find list of banks that are available on UPI platform.
- Tap on your bank name. We will fetch the account registered at the bank with your mobile number and add the same to your UPI address.
- I cannot find my Bank listed in your list of banks. Is there any other way I can link my bank account?
As your bank doesn’t support UPI, you will not be able to add or link your bank account. We keep our list of banks updated.
I have a bank account with a particular bank but am unable to link the same. Why?Your bank account must be registered for mobile banking with the same mobile number with which you are registered on Paytm.
How many bank accounts can I add?There is no limit on the number of bank accounts that you can add.
Can I add my Paytm wallet to my UPI address?Paytm wallet cannot be added to your UPI address. Hence, you will not be able to use your Paytm wallet balance for your UPI payments/transactions.
How is my Paytm Bank UPI PIN different from my Paytm password/passcode?Your Paytm Bank UPI PIN is different from your password or passcode. Your Paytm Bank UPI PIN can be used for paying with your Paytm bank account across all UPI apps.
Your Paytm password helps you login to your Paytm account, and your Paytm passcode is used to authenticate certain transactions and activity that you do on Paytm app.
How do I set or reset the UPI PIN for my bank account?You can set your UPI PIN by following the below-mentioned steps.
Launch your Paytm app.
- Tap on ‘BHIM UPI’ icon on homescreen.
- Next, tap on your UPI address that is displayed.
- You will see list of bank accounts linked to your UPI address.
- Tap on the bank account whose UPI PIN who want to set.
- Tap on ‘Set UPI PIN’.
- Enter last 6 digits of the debit card number of the given bank account.
- Your bank will now send you an OTP.
- Enter the OTP.
- Now enter the UPI PIN you wish to set and confirm.
How can I change the default bank account against my UPI address?You can change the default account by following the below-mentioned steps.
Launch your Paytm app.
- Tap on ‘BHIM UPI’ on homescreen.
- Tap on your UPI address that is displayed.
- You can view and change the accounts using which you can send and receive money on this page.
- Send and Receive
How can I send money using UPI?You can send money using UPI by using the beneficiary’s UPI address or account number and IFSC. Kindly follow the below-mentioned steps to send money using UPI.
Launch your Paytm app.
- Tap on ‘BHIM UPI’ on homescreen.
- Tap on ‘Send Money’ icon.
- Enter beneficiary’s UPI address or account details and amount.
- Enter the UPI PIN of the selected bank account to confirm the payment.
How can I request money using UPI?You can request money from another user using UPI by following the below-mentioned steps.
Launch your Paytm app.
- Tap on ‘BHIM UPI’ on homescreen.
- Tap on Request Money’ icon.
- You can request money by entering sender’s UPI address and amount.
- You can also set an expiry date for the request that you send. You can set an expiry of minimum 1 min and maximum 45 days.
How can I approve or decline the payment request that someone has sent me?Kindly follow the below-mentioned steps to approve or decline a payment sent to you.
Launch your Paytm app.
- Tap on ‘BHIM UPI’ on homescreen.
- Scroll down and tap on ‘Pending Requests’.
- You can find all the payment requests that you have sent or received here. Also, you can approve or decline the payment requests here.
- To approve a transaction, you will have to authenticate using your UPI PIN.
Which bank account will the money be added to, when someone sends money to my UPI address?If someone sends you money to your UPI address, the amount will be credited to your default credit account. To change your default credit account, kindly follow the below-mentioned steps.
- Launch your Paytm app.
- Tap on ‘BHIM UPI’ on homescreen.
- Tap on your UPI address that is displayed.
- You can view and change the account where you will receive money into.
What is maximum amount that I can transfer in a single transaction using UPI?You can send upto Rs 1 lac in a single transaction using UPI.
What are the charges for transferring money using UPI?There are no charges for transferring money using UPI.
What is the maximum expiry time that I can set while requesting money?You can set a maximum expiry of 45 days while requesting money.
Why can’t I transact using UPI when I log into a different device?In order to secure your transactions, we verify the mobile number and device that you used when you registered for UPI on Paytm. If you wish to use a different device to transact using UPI, you will need to complete the mobile number verification process that will be prompted on app. Your new device should have the SIM card of the mobile number with which you are registered on Paytm.
How can I see my past UPI transactions in my Paytm app?Kindly follow the below-mentioned steps to check your past UPI transactions in your Paytm app.
Launch your Paytm app.
- Tap on ‘BHIM UPI’ on homescreen.
- Scroll down to see your UPI transaction history.
- You can also go to the ‘Passbook’ section and then tap on ‘BHIM UPI’ tab to view the UPI transaction history.
Can I send money to someone using his Aadhaar number?Yes, you can send money to someone using his Aadhaar number. To send money to a user using his/her Aadhaar number, kindly follow the below-mentioned steps.
Launch your Paytm app.
- Tap on ‘BHIM UPI’ on homescreen.
- Tap on ‘Send Money’ icon
- You can send money by entering beneficiary’s Aadhaar number and optionally bank name.
- Enter the UPI PIN of the bank account you are paying with to confirm the payment.
Can I pay an online merchant using the UPI payment mode from my Paytm app?Yes you can pay any online merchant who accepts UPI payments using your Paytm UPI address. In case the merchant accepts UPI as a payment mode, kindly follow the below-mentioned steps to complete your transaction.
- Enter your Paytm UPI address on the merchant portal.
- You will receive a notification of the payment request from the merchant on your Paytm app.
- Tap on the notification and approve the payment request to complete the payment.
- To approve a transaction, you will have to authenticate using your UPI PIN of the bank account you are paying with.
- My transaction failed but amount was deducted from my bank account.
Please check your bank account statement to see whether the amount was added back. In case the amount has not been added, we recommend to wait for 2 working days, within which the bank should add the money back to your account. In case money has not been added within 2 working days, please reach out to us.
My transaction is successful but amount was not added to beneficiary bank account.
We recommend you to wait for 2 working days, within which the bank should add the money to the beneficiary account or reverse the same to the sender’s account. In case money has not been added within 2 working days, please reach out to us.
Which bank account will the money be added to when I send money to a Aadhaar number?
You can send money to a Adhaar number only if you have registered your Aadhaar number with your bank account. In case you have multiple bank accounts where you have registered your Aadhaar number, the money will be added to the bank account where you had registered the Adhaar number last.
Alternatively, you will also have the option to choose the name of the bank on whose account you want to send the money.
In case you had not registered your Aadhaar number with your bank account, or your bank does not support the functionality, your payment will fail.
